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Considering the major industry buzz and media hype around cloud computing over the past three years, the actual uptake of the solution has not been warranted. In a rush to maximise cloud revenue and attract customers, providers are now creating Platform as a Service (PaaS) services that ride on top of their cloud infrastructure services, or underlie their cloud software services.

In addition to development platforms, providers are offering platforms that comprise functionality for delivery, administration, and integration of Software as a Service (SaaS)-based software. Moreover, in the complex ecosystem that exists to deliver SaaS ap

plications to business users, PaaS services represent an important jump-off point for collaboration and integration among multiple vendors and participants.

“Because PaaS is more than mere application development, success is not restricted to companies that have a history of commercial software development, notes Frost Sullivan’s Head of Information and Communication Technologies for Africa Chantel Lindeman. “Communication Service Providers, and cloud infrastructure providers like Amazon Web Services, are charging into the PaaS market alongside software companies like Microsoft, Google, and Salesforce.com”.

One of the biggest perception gaps in the area of cloud computing, otherwise known as the “broken promise” of cloud, is the anticipated cost reduction. It is believed cloud will reduce costs, where this is not always the case with companies having to run

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