FICO, a provider of analytics and decision management technology, today announced it has entered into a definitive agreement to acquire Adeptra, a provider of cloud-based customer engagement and risk intervention solutions based in Reading, England, and Norwalk, Conn.
Adeptra’s SaaS (software-as-a-service) platform enables financial institutions and other businesses to take advantage of the explosion in mobile communication ito manage risk, fight fraud and improve the customer experience, all in real time. By using Adeptra’s technology combined with FICO’s decision management applications, businesses can move seamlessly from defining, changing, and testing decisions to executing and resolving customer interactions while improving customer outcomes.
FICO will acquire Adeptra for an all-cash purchase price of $115 million, subject to typical post-closing adjustments. The deal is anticipated to be completed in September. Adeptra is currently owned by a consortium of investors led by ABS Ventures.
FICO has had a successful relationship with Adeptra since 2002, and has been an Adeptra reseller since 2007. Together, the two companies have helped global banks cut their fraud losses by integrating FICO Falcon Fraud Manager with Adeptra solutions.
“For many of our clients, fraud protection and even debt collection have become important drivers of customer satisfaction and loyalty,” said Will Lansing, FICO CEO, in a statement. “By integrating Adeptra’s leading customer engagement and
We recommend you visit the following site for more complete information and related topics. Article source: http://www.destinationcrm.com/Articles/CRM-News/Daily-News/FICO-Acquires-Adeptra-84434.aspx