ORLANDO, Fla. — Jason Newmark was in a bind. His organization, the Baystate Health System in Springfield, Mass., was relying in a single trained technologist for all their CT 3D reconstructions. As their volumes had gone up, they had invested in the hardware, software and training for the reconstructions.
But when they discovered that single technologist was guilty of a major HIPAA violation, they were suddenly without someone to do the reconstructions. “The doctors wanted 3D reconstruction, and there goes my one person trained to do it,” said Newmark, Baystate’s director of diagnostic services, speaking at a session of the 2012 annual meeting of the AHRA, association for medical imaging management.
Without any other cross-trained staff, and radiologists reluctant to take on the duties, Newmark needed a solution fast, he said. He recalled a conversation with a Software as a Services (SaaS) vendor, 3D Laboratories LLC in Louisville, Ken., and decided to pursue a cloud-based, outsourced option.
It turned out to be a very lucrative decision. The reconstruction process was up in three days, with no initial payments for set up or internal resources — and he cut out a full time employee.
“My radiologists were satisfied, the referring providers were happy,” he said. “It was a really good story.”
The hospital system continues to use a SaaS model for 3D reconstruction and has
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