SaaS financial management software the best value for retailer
The five locations of Jordan’s Furniture, spread
throughout Massachusetts, New Hampshire and Rhode Island, are more than typical showrooms of dining
sets and bunk beds — each branch has a unique “shopper-tainment” element, like free cookies, laser
shows and even an in-store IMAX theater. Behind the scenes, Jordan’s legacy financial management
software was also unique, but in a less positive way.
The company used ERP software from GERS Retail Systems for more than 20 years. After several
upgrades the IT staff performed, that software had become highly specialized.
“It wasn’t broken so we didn’t try to fix it too much,” Steve Wholley, Jordan’s vice president
of finance, explained. “Through the years we were able to keep it moving along, but over time it
was starting to fail. We had migrated away from it in other areas, and the accounting pack was the
last to move.”
Extracting information from the ERP system involved copying and pasting from three separate
applications, a time-consuming process, Wholley said. The need for faster financial information was
the impetus for him to start investigating other financial management software options. “We needed
a system that allowed us easy access, transparency and the ability to drill down from the highest
to the lowest level of detail.”
Like many companies that are replacing
legacy ERP systems after several years, Wholley welcomed
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