Bend me, shape me: cloud applications not always as agile as hoped, survey suggests

One of the longstanding criticisms over decades of enterprise software implementations is that the solutions introduce rigidity, requiring that business processes be bent and contorted to the software, and not vice versa. Those frustrations helped fuel the rise of web services, service oriented architecture, microservices, and cloud services, which essentially serve as end-runs around hard-to-shape solutions.

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Photo: Joe McKendrick

However, the frustration continues, as it appears that even cloud-based enterprise software isn’t providing the agility that enterprises crave.

That’s the gist of a recent survey of more than 500 executives from TrackVia, in which most say their businesses need to continually alter operations to accommodate current software solutions. A majority even say the limitations of their

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