The Doyle Report: Artificial Intelligence for Everyone? Salesforce Thinks So

Cognitive computing. Artificial intelligence. APIs for rapid software development.

If you’re keeping score of who is pursuing the hottest trends in technology, don’t overlook Salesforce. As part of Salesforce’s Spring ’17 celebration this week, the company announced the general availability of Einstein, which is Salesforce’s core AI engine. It’s something the company has been talking about for many months.

Salesforce also introduced Einstein Vision, a set of new APIs that helps developers of all sizes “build AI-powered apps fast.” This includes apps that leverage vast troves of images including photos and graphics.

Writing for Talkin’ Cloud, my colleague Nicole Henderson says Einstein will “bring a data scientist into every customer and partner organization.” What Salesforce is trying to do, she adds, is democratize AI for all. Today, Salesforce counts powerhouse corporate giants including Air France-KLM, Seagate and US Bank among those leveraging Einstein. Tomorrow? The list could include companies like yours.

Amid this backdrop, I want to share some insights on the Salesforce channel ecosystem, courtesy of Neeracha Taychakhoonavudh, senior vice president of partner programs and enablement at Salesforce. Taychakhoonavudh and I sat down recently for 1:1 interview in San Jose.

Here’s some of what she had to share.

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